Understand cookies, local choices and visit information

Keep a profile link in the browser you are using

A saved-character entry gives you a way back to the profile from this browser. It records the bookmark, not the conversation you may have had with that companion.

Use Save character for that bookmark alone. It does not register an account, make a subscription purchase or send anything into a character conversation.

Look at the original browser before assuming a list is lost

Note any saved choices you still need before clearing the browser's site data. Cleanup may remove the local list, and choices made in private browsing may be discarded when the session ends.

Different devices or browsers can show different local character lists. That difference alone is not evidence that a paid plan has ended or that a conversation held in the account was deleted.

Use local-data controls for local preferences

Your browser's site-data settings let you inspect or remove stored preferences. On a shared device, consider the saved profiles that the next person could see when using the same browser.

If your intention is account removal or stopping subscription renewal, open the relevant account controls instead. Erasing site data is not a substitute for cancellation or the Delete Account action.

Keep payment evidence separate from profile bookmarks

Retain the purchase receipt or confirmation needed to identify a billing question. A character bookmark is a preference stored by the browser, not a record of the payment details support needs.

Use our contact route for wider personal-data questions and consider the privacy terms before including sensitive information. Passwords and recovery codes are not needed to explain a question about browser storage.

Review measurement independently of the local character list

We load measurement tags through Google Tag Manager. Whether those tags use cookies or process visit information depends on which tags are active, the consent settings and browser restrictions. This measurement is separate from the storage holding your character bookmarks.

Inspect or restrict cookies and other site data through your browser. Preventing measurement does not cancel an account subscription, and removing a bookmark does not erase visit information a measurement service already processed. Contact us about personal-data concerns rather than treating them only as local preferences.

Your questions

What could happen to saved characters when I remove site data?

The list can be removed if the browser cleanup includes the storage holding it. Review the selected cookie and site-data options to see which local choices may be affected.

Is clearing browser cookies an alternative to cancelling my plan?

No. Browser cleanup does not stop renewal. Use the subscription's cancellation controls in the account that holds the paid plan.

Will a saved profile list appear automatically on another device?

Do not assume it will follow you. The bookmark list belongs to the browser storing it, not to a conversation-backup service shared across devices.