Use Candy AI within the service conditions

Keep the account yours and the interaction fictional

Maintain accurate registration details and protect access to your personal, non-commercial account. Accounts are non-transferable: you must not lend or sell one, share credentials or allow someone else to use your access.

Verify important information outside the fictional exchange. Character replies are simulations, not professional advice, real-world commitments or promises personally made by a performer; do not treat the conversation as any of those.

Use inputs and results only within their permissions

Age, consent, privacy and ownership restrictions apply to what you submit and what you do with the result. Accessing a character or image does not automatically authorise redistribution or commercial reuse.

Do not use the service for harmful impersonation, circulating private information or prohibited requests. Report disputed content to the team instead of repeating its distribution while trying to raise a concern.

Read media charges separately from the text allowance

Before purchasing a subscription, check the complete charge, the period covered and what renews. A media action has its own cost to review; an allowance for text chat is not a statement of that price.

Keep the receipt and confirmation showing the action you authorised. If your intention changes, stop future renewal through cancellation or use the separate refund process to ask for a payment review.

Make account changes through the corresponding controls

Resetting a chat, changing renewal and deleting an account have different consequences. Read the relevant setting before confirming your choice; a character saying it has made a change does not carry out any of those actions.

For an access or billing investigation, give our team the account reference and the relevant issue details. Leave passwords, recovery codes and full payment-card information out of the report.

Your questions

Can I let another person use my account or transfer it to them?

You must keep access personal. Accounts may not be sold, lent, shared or transferred; use your own credentials and payment method rather than giving someone else access.

Does fictional dialogue create an agreement to meet a performer?

No. A character's words are not a personal commitment by a performer or an arrangement outside the fiction. Do not treat them as confirmation of a real-world meeting.

What permissions come with downloading a generated file?

A download alone is not an unrestricted licence for redistribution, commercial reuse or impersonation. Check the relevant content and usage limits before deciding how to use the file.