Experiences
Choose a supported way to create your video
Match your starting material to the video workflow you open. One route uses scene presets, while another begins with an eligible character picture. Neither is the same as choosing a prepared story in Candy Shorts.
On this page
Select the scene details in Build Your Video
Work through the preset options for a character, action, location and partner. Review your selections and the token cost, then choose Generate video when ready. Completed clips can be found in My Generations.
The output interprets the choices you supplied rather than guaranteeing every selected detail. Start with a scene whose key elements are easy for you to identify when you review the generated clip.
Start an image-to-video request from a supported picture
For a short animation based on an image, use an eligible character picture in the image-to-video workflow. This route begins with supported visual material; a free-text description should not be assumed to start the same process.
Look for a conversion action on the picture you selected and review the price before using it. Being saved in your collection does not make an image suitable for every video tool.
Review Studio, Shorts and interactive scenes as different options
Candy Studio provides another movie-creation entry point. It does not mean all video tools share an editor, so review the options and charges within Studio itself rather than expecting unrestricted movie production with a subscription.
For an already scripted episode, choose Candy Shorts; for supported interactive scene controls, choose Live Action. Generating or watching a clip is not an entry into a continuous two-way webcam call.
Check audio support and investigate incomplete requests
Sound is not included in every generated video. Audio support can vary by account, character and video format, and describing a sound in your request does not ensure the resulting clip will contain it.
If a video option is absent or fails, check the character, account, browser and token balance. Save the error information or generation status for support. While completion is uncertain, avoid repeatedly submitting the same paid request.
Your questions
Which inputs does each video workflow use?
Use the inputs provided by the tool you selected. Build Your Video offers scene presets; supported image-to-video conversion begins with an eligible picture. Those workflows should not be expected to accept identical prompts or material.
How do I investigate a video that plays silently?
First check the browser volume and the clip's playback volume. A video can finish generating without an audio track, because some supported output formats are silent.
Is Shorts access included in a video-generation payment?
Review each action separately. A payment to create a new clip is not the same purchase as an unlock for an existing Shorts episode, and the access conditions differ.
Where can I confirm how long a generated video will be?
There is no fixed duration promised across all our video tools. Check whether your chosen workflow displays a length. If you require a precise duration and none is listed, ask support before committing to the charge.