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Work through a Candy AI picture-generation problem
First decide what went wrong: an unavailable image option, a content restriction or a picture that does not match your instructions. Each calls for a different response before you edit the prompt or submit a new request.
On this page
Check eligibility and the image-mode setting
Start with your chosen character, account access and remaining balance. In a chat that supports image mode, use Ask to inspect Image Generation Toggle; image-request suggestions are removed when that mode is switched off.
A blurred picture can be an access preview rather than evidence of a failed request. Read any viewing or unlock prompt to understand what is being asked before treating the result as missing.
Correct the main visual mismatch first
Keep a single setting and principal action, and make the important visual instruction unambiguous. If the image is wrong, remove competing details and revise the most significant mismatch before your next attempt.
Look at what your last adjustment actually changed instead of adding more technical settings. The current tool may not support those parameters, and exact appearance details can still differ between generated results.
Respond to a content limit by choosing an allowed request
Read the restriction alongside our content boundaries to understand which part of the request is disallowed. Trying new spellings or descriptions for the same prohibited subject is circumvention, not a way to make it acceptable.
Age and consent requirements apply to material you provide as well as the result you request. Possession of a real person's photograph does not permit a nonconsensual intimate edit.
Find the request and charge before starting over
Check the generation or collection area in the account that made the request. Record the character, quantity, approximate time and any error while looking for an existing result, before authorising another paid attempt.
Send a focused screenshot of the relevant balance or status to support if investigation is needed. Demonstrating a failed action does not require publishing private or disputed content for others to see.
Your questions
What is the next step if the generated clothing is wrong?
State the desired outfit clearly, remove conflicting scene details and adjust that part of the prompt first. You do not need to replace every instruction, and the result may still vary.
Which chat control restores picture-request mode?
In a supported conversation, go to Ask and enable Image Generation Toggle. This restores that image mode, without changing the access or controls of other paid media features.
Does rephrasing change the rule on a prohibited subject?
No. The requested material must comply with our content rules regardless of wording. Do not use alternate descriptions to evade a restriction.