Memberships
Plan your Candy AI token spending
Your media balance and your access to paid text conversation serve different purposes. Use tokens for supported character and media actions while keeping track of the cost of each request. An ordinary subscriber text exchange does not draw from that balance.
On this page
Identify the action that uses your balance
Picture and video requests, character creation, voice features and prepared private packs are among the actions that can use tokens. Entering a tool through your membership does not necessarily cover all the requests you make with it.
Subscribers can still use ordinary text chat when no tokens remain. If a deduction surprises you, look at whether the selected action involved media or another token-funded feature rather than treating every chat interaction as a text message.
Expect included tokens month by month
Standard Premium supplies 100 monthly tokens, while Premium Plus supplies 330. An annual subscription pays for a longer term, but the included tokens still arrive monthly rather than as one year's balance on the payment date.
For monthly subscribers, the subscription's monthly anniversary is the allocation date to follow. Keep that schedule distinct from payment collection when checking a balance: the next billing date and the next token allocation describe different events.
Compare a top-up with the charge for your next action
Check the token amount shown for the image, clip or call you intend to use. A pack adds the balance it specifies; what that balance buys depends on the selected action, not a fixed count of outputs or minutes shared by every feature.
Review a top-up's stated quantity, currency, total price and promotional conditions before paying. Base your budget on that purchase and the action costs in your account, without assuming a fixed cash conversion or borrowing another account's offer.
Clarify unused balances before the paid term finishes
Ask our support team what will happen to any balance you intend to use after paid access ends. Specify whether the tokens were included or purchased separately. Do not plan a later subscription on the assumption that every unused token carries over.
Tokens are not transferable, cash-redeemable or a way to pay subscription charges. If you want a purchase reviewed for a refund, submit that request through the refund process as well; stopping renewal does not send it.
Your questions
Why might I need extra tokens while my subscription is active?
The plan includes a monthly balance, not unrestricted media use. Additional pictures, clips, voice actions or packs may require a top-up after you spend those tokens, even though paid text conversation remains separate.
Do annual subscribers get all twelve months of tokens at once?
Included tokens are released monthly for annual plans too. Paying for the year changes subscription billing, not the allocation into a single advance grant covering twelve months.
Where should I check what a picture will cost in tokens?
Look at the image action's displayed charge and number of outputs before you confirm. A token pack tells you how much balance it adds; it does not specify an output count shared by all image tools.
Are referral tokens available without either person paying?
Referral eligibility requires paid Premium access: you must already be a Premium inviter, and your invitee must activate a paid Premium subscription. Only once those conditions are satisfied do both of you receive 200 tokens each. Review the current referral terms; this is not a free-account reward.