Find a character in our catalogue

Use the name, portrait and introduction together

Enter a companion's name in Search and inspect the result before opening the conversation. If several entries have similar names, compare their portraits and introductions to make sure you have the character you intended.

Name searches and visual filters narrow results in different ways. Check whether Girls, Anime or Guys is selected, and clear filters that could be excluding the profile before deciding it is not available.

Check what a badge points to before opening it

A badge may connect a companion with a series, Private Content or Live Action. It marks an associated feature rather than granting an allowance. A portrait or badge does not start a call, include every purchase or remove a token requirement.

Celebrity-labelled profiles identify celebrity-type characters. The familiar name does not turn their replies into messages personally written by a performer: our digital-twin conversations still take place with AI characters.

Keep a companion easy to find again

After reviewing a character card, add the companion to your collection if you want to revisit it. A list kept in your browser can disappear when that browser's site data is cleared, so account for how the choices are saved.

A saved profile is a way back to the character, not a conversation backup. Saving does not confer ownership of the portrait or confirm that your account can use every media experience connected with that profile.

Check the search settings when a profile is absent

Try the character name on its own, correct any spelling errors and clear active filters. Look in the relevant category too. A profile that remains missing may have been renamed, become unavailable or been removed from the catalogue.

Do not give your password to a site claiming it can restore a missing companion. For an account-specific problem, contact our support team with the character's name and a useful screenshot, excluding private chat details unrelated to the issue.

Your questions

How do I find a companion when I already know the name?

Use Search to enter that name, then review the matches. For a missing result, clear additional filters and check that the correct catalogue category is selected.

Does a profile badge guarantee I can use the feature?

The badge indicates a related experience, not automatic entry. Review the current character options, account eligibility, device support and token requirements at the feature itself before choosing it.

Why might my browser-saved character list disappear?

A different browser, a private browsing session or cleared site data may not retain those local choices. Your browser's saved list is separate from the conversation history associated with your account.